Frequently Asked Questions
Do I need a referral to see a Physical Therapist at MEND? No, in the State of Colorado patients can access their Physical Therapist without a referral.
How can I schedule an appointment? Please visit our home page and click on the schedulicity link. If you have any problems please contact us.
What can I expect at my first appointment and follow ups? Your first appointment will last 60 minutes where we will take a detailed history of your injury/condition followed by our PT Examination. At Mend, we search for the source of your symptoms and the underlying root cause driving your pain pattern. This examination allows us to identify any precipitating or perpetuating factors which may have prolonged your recovery from these symptoms. The remaining time is focused on treatment involving manual therapy (Joint mobilization, manipulation, soft tissue mobilization, or dry needling), individualized exercise correction, and education on self management of your condition.
Follow up visits are scheduled for 45-60 minutes and involve a brief re evaluation of your progress from the initial visit followed by one on one treatment by your PT professional. The majority of your visit will be spent on hands on treatment to facilitate an optimal recovery from your injury/condition. We do not believe in watching you perform exercises you are independent with at home, instead this treatment time is best spent on interventions necessary to facilitate your recovery goals.
Do you utilize any other providers in your practice? No, Mend only utilizes Doctors of Physical Therapy with Fellowship level post graduate training. These represent the highest levels of education and training in our field and allow us to consistently achieve excellent outcomes for our patients. We will never delegate any of your care or utilize any individuals in our practice without the specific education and training of a fellow. This model allows us to achieve superior outcomes in a shorter amount of time.
What does fellowship training represent? Fellowship training represents the highest level of post graduate training available. We both received our fellowship in Orthopedic Manual Physical Therapy. This 2-3 year program focused on evidence based practice, clinical mentoring with experts in the field, and the hands on delivery of orthopedic care. Research documents care delivered by Fellowship Trained Physical Therapists achieves superior outcomes delivered by those without this training. This translates into a faster recovery for the patient.
Do you accept insurance? Yes, we are an out of network provider. After working in high patient volume clinics (many patients to one PT) with limited one on one time with patients, Mend has made the decision to become an out of network provider. This decision allows us to opt out of arbitrary insurance regulations and restrictions on providing care. For example, an insurance company only authorizing 5 visits for a post operative ACL repair. We would not be able to provide one on one care with each patient for 60 minutes under the current insurance limitations in Colorado. Instead, we have decided to practice consistent with the most recent research and our core values under the out of network system. This treatment model also allows us to keep costs low by not employing staff to handle the insurance processing and payment system.
Most of our patients' visits are covered in part by their out of network benefits. Check with your individual policy and benefits for more details. Mend will assist patients in determining their insurance benefits to make informed decisions about their care.
Patients at Mend will provide a payment at the time of their visit. Following their visit, the treating therapist will provide a PT super bill detailing the charges of each visit. The patient then will submit this superbill for reimbursement consistent with their individual out of network benefits. The final step involves the insurance company sending the patient reimbursement for the PT services provided by Mend. As a courtesy, Mend will assist patients in submitting these claims to their insurance provider.
Mend is in network with Medicare and the majority of these visits are covered depending on insurance benefits. Beneficiaries of Medicare will not be required to pay at the time of the session, but will be required to provide a primary care MD's contact information so Mend is able to obtain a signed plan of care based on your initial visit. Mend will submit charges to Medicare on behalf of the patient.
There are many factors which influence how much your insurance policy covers PT treatments including deductibles, in vs. out of network coverage, co payments and co insurance. Please contact us with any additional questions.
What are your rates?
Initial Evaluation - $130 (60 minutes)
60 minute follow up - $120
45 minute follow up - $90